I am writing this letter to express my opinion and gratitude towards the team of Luxplast. I was about to undertake an overhaul and wanted my new window frames to be of excellent quality. After some research I chose Kömmerling 88+ . Your company grabbed my attention after surfing through Kömmerling 88+ official site for Bulgaria.
I was very pleasantly surprised when I visited Luxplast’s office. The lady that welcomed me explained the differences between the different frames, glasses and locking mechanisms in a very competent way. My decision to work with Luxplast was influenced by the fact that they offer to take measures and prepare a preliminary offer without any contractual binding, which is not the case for many other companies that offer Kömmerling.
I was even more impressed by the employee’s attitude when he came to take the measures at the site. He answered all my questions patiently and proficiently. He recommended the right glazing for each room in accordance with the exposure.
It was a real challenge to create the project for one of the rooms, where there was going to be demolishing, partitioning, curves and a door to a balcony. The employee assured me that after the construction work was finished and before the beginning of the frame manufacture he would visit the premises again to make sure no further corrections are needed and all the measures previously taken are accurate. And indeed the miracle happened. The measures were confirmed, the offer was updated and once the given timeframe elapsed I had a wonderful window frame, installed professionally exactly as I had imagined.
I am truly satisfied.
I would recommend Luxplast to anyone who needs a quality window frame and is hesitant about which company to choose.
Thanks to everyone from the Luxplast team